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Shipping Policy

Skindividual Beauty Shipping Policy

UK Shipping Policy
Shipment processing time 
All orders are processed within 1-3 days. 

All orders are made up regardless of weekends, bank holidays, etc.

However, we are unfortunately often in the hands of the couriers we use. 
We aim to get your Parcels to you within 2-3 days if they are standard free postage and if you order Monday - Friday before 12 pm. 
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Royal Mail Signed For    

Facial - Subscription Box - "2nd Class" 2-3  business days    2.45
Travel Size Product Subscription Box -2 -3 business days    £4.00 
Large Size Product Box Subscription Box - 2-3 days £4.50

Small Product Box 2-3 days £4.00

Next Day Facial -Subscription Box   1-2 days   £4.10

Next Day Travel Size Product Subscription Box     1-2 Days     £4.90

Next Day Large Size Product Box Subscription Box  1-2 days  £6.50

Next Day Small Product Box 2-3 days £4.90

Unfortunately, as much as we can do to ensure your parcel leaves on time, we cannot control what happens once it is in the hands of the delivery courier.
We will ensure that you are given a tracking number once we have completed your order so that you can keep tabs on your parcel. We also take out insurance with the courier company.
Customs, duties, and taxes
Skindividual Beauty is not responsible for customs and taxes on your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
Skindividual Beauty is not liable for any products damaged or lost during shipping. If you received a damaged order, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Please contact us at or on 07938192717

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